The following is a detailed guideline that all of our technicians follow for each vehicle. Just simply click one of the links to view in further detail or scroll down.
Damage Assessment
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Review work order if one has been started by estimator
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Review all notes, pictures and blue printing
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Question any unmarked damage, establish if it is current or prior damage
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Blue print car showing section lines, blends, repair area and primer damage
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Write an accurate estimate, including photo's, documenting any hidden damage. Re-blue print with any post damage assessment changes
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Develop repair plan and document on vehicle
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Manage sublet operations and document on windshield completing schedule before vehicle moves to fill and finish
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Order any R & I glass
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Complete any rough pulls to help decide repair or replace
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Take pictures of all damage
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Ensure parts cart is with vehicle
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Take photos that are needed to help in reassembly
Metal Repair
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Review work order
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Review blue printing
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Repair all metal parts with damage
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Repair any mechanical work on work order including alignment
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Confirm sublet schedule
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Fit all doors, deck lid and hood for fit and proper operation if job requires
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Fit parts to vehicle ensuring only a 1-2mm difference from original form
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R & I glass if needed via sublet
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Seam seal all interior surface areas as needed<
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Ensure all blue printing is still visible on vehicle
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Reassemble any part for vehicle that can be assembled without interfering with overall repair process
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Note vehicles needing jamming prior to fitting sheet metal (bolts on radiator supports)
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Ensure parts cart is with vehicle
Fill and Finish
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Review work order and blue printing
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Note any parts off the car needing repair
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Inspect all metal parts repaired according to work order
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Ensure parts have been fitted to vehicle within 1 - 2mm of original form
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Ensure all metal work is repaired and ready to full standards
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Ensure all seam sealer on internals of vehicles is complete
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Ensure all blue printing is still visible on vehicle
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Ensure there are no replacement parts needing clean up prior to paint
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Inspect all welds are of good quality and holding securely
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Ensure parts cart is with vehicle
Paint Repair
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Review work order
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Inspect for pinholes, runs, sags, or improper making of primed surfacer
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Ensure repaired surface is straight
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Ensure any trim interfering with paint process is moved
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Ensure all seam sealing is complete interior and exterior
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Ensure all seam sealer on internals of vehicles is complete
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Inspect for any loose parts
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Inventory all parts needing paint are prepped and ready for paint
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Note panels needing rock guard
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If two-tone is needed, establish proper paint process to ensure no hard lines
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Ensure parts cart is with vehicle
Re-Assembly
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Review work order
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Inspect paint surface to ensure color, no excessive dirt nibs and texture match vehicle
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Ensure all blends in jams have been fully buffed out
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Ensure complete paint coverage on all jams and welds and or type of corrosion protection is applied (no bare metal)
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Ensure hard lines are removed or minimal depending on vehicle
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Ensure all parts painted off the cart are unmasked and color match is good
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Ensure parts cart is with vehicle
Detail
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Review work order
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Inspect and approve color match
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Inspect all hardware and proper function of each piece
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Inspect all vehicle lights interior and exterior
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Inspect overall fit and finish of vehicle
Parts
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Review work order
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As parts arrive mirror match part numbers with work order and physical part to part
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Review parts orders versus R & R on lower shelf on parts cart. If parts are missing, INVESTIGATE, if needed, write supplement and order missing part
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Inspect parts for damage, if needed get credit for any repairs or re-order part(s)
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Invoice parts and update parts status
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Time permitting reorder a part if it comes in damaged
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Be sure all parts with clean up are taken to car in time to be prepared and also have clean up written on part
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Ensure parts cart is with vehicle
Reassembly
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Re-read work order
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Check lights and coolant as needed
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Test all mechanical systems on vehicle as needed
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Test all door hardware and systems (locks, windows and mirrors)
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Invoice parts and update parts status
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Test the fit and operation of all panels, doors, hoods and deck lid
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Check color match on parts installed on vehicle
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Check for any warning lights on dash
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Test drive car as needed
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Ensure all moldings are secured and fastened properly
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Ensure parts cart is with vehicle